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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra Jones NAU

September 20, 2024

5  out of  5
rating by Sandra Jones NAU
"The agent also was very knowledgeable. She answered all my questions in a relative matter that helped me understand my policy. She was very nice kind and patient and followed up in a quickly manner. Thank you so much Elsa."
We responded:
"Thanks Sandra, glad Elsa could take the time and help with those insurance coverages."
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Javier Carmona1966

September 20, 2024

5  out of  5
rating by Javier Carmona1966
"Sabina es muy amable tiene muy buena forma de atender a los clientes felicidades"
We responded:
"¡Gracias Javier!"
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maria chavez

September 18, 2024

5  out of  5
rating by maria chavez
"Esta Agencia es muy profesional. Aunque no me pudo ayudar Suki a cambiarme me ayudo a entender mas como funcionan las coverturas. Se nota que tiene mucha sabiduria. Gracias!"
We responded:
"¡Muchísimas gracias María!"
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Ivana Olson

September 11, 2024

5  out of  5
rating by Ivana Olson
"This had to be the easiest and most painless insurance experience I have ever encountered. I run a community nonprofit and our unique needs had been creating quite a challenge in even explaining what we needed to other agents, let alone finding coverage that worked for us. I discovered Jack Hamblet's agency when they joined in on supporting some of our community activities and, after all but giving up on finding insurance for our organization, I asked just out of curiosity if the coverage we needed was really as impossible as other agents had made it out to be. Not only was Jack quick and efficient with answering all of my multitude of questions, but he was able to find the exact coverage our group needed at a price that our tiny nonprofit could afford! Jack Hamblet makes the impossible happen AND makes it super easy while doing so!"
We responded:
"Ivana! Thank you so much for all the kind words and trusting us with your non-profit insurance"
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Gabby Jimenez

September 10, 2024

5  out of  5
rating by Gabby Jimenez
"Jack and Suleica really took great care of me! It was such an easy process and they were both extremely helpful and friendly!"
We responded:
"Thanks Gabby glad to hear you had a great experience!"
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Cesar Michel

September 4, 2024

5  out of  5
rating by Cesar Michel
"Great experience! Very friendly thanks."
We responded:
"Muchísimas gracias Cesar!"
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Ernie Molina

August 30, 2024

5  out of  5
rating by Ernie Molina
"Rebecca was a great help in helping me with adding and changing my policies. Thank you"
We responded:
"Thanks Ernie, hope you and your family are doing well talk with you soon!"
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Bunny

August 15, 2024

5  out of  5
rating by Bunny
"Sabina is great!"
We responded:
"100% Bunny, we're lucky to have her here!"
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Charles Suarez

July 12, 2024

5  out of  5
rating by Charles Suarez
"I needed help getting an umbrella policy and coverage for an engagement ring I recently purchased. I called in late one evening and was helped by Rebecca. She was extremely nice and made everything easy. I was able to send pictures over electronically and they were able to use my banking info that was already on file. I didn’t have to go into the office or sign any physical paperwork. By the next morning everything was complete. It was a great process and experience."
We responded:
"Thanks so much for the detailed google review Charles! We're super happy Rebecca is with us, she's a great insurance agent and we are glad you had a great experience with her. "
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Josh Tierney

June 11, 2024

2  out of  5
rating by Josh Tierney
"Jack himself was great! Very knowledgeable and beyond nice. On the other hand, the people that work under him are just bad. They never return calls, and of you do get ahold of them. They say they’ll call you back but never do. This happen to me probably 10-15 times. Because of that I switched my agent."
We responded:
"Hey Josh, thanks for the kind words, we appreciate your business. If you have some time this week I'd love to chat offline to see if we can resolve any issues. - Jack"
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Violeta Rivera

June 8, 2024

1  out of  5
rating by Violeta Rivera
"I hate to be THAT person , but I also hate to get scammed on my hard working money , last month ( only been here 2 bill cycles ) my first bill was $460 , because of the 10% discount from the GPS , when I signed up it was never a part of the " conditions" since everything was done via text message , so when we didn't have the GPS we were charged $548, I spoke to the lady there and she said it was due to the GPS , then I INSTALLED THE GPS and INFORMED THEM , to my surprise AGAIN my bill is $548.00 the ONLY way to speak to JACK is through setting up an appt that's weeks out. I did get a couple quotes from other insurance with WAY easier customer service and HONESTY. I did a review last time and took it down because I thought I'd give them a second chance however , I should NOT be having to BEG a insurance agent to take my call. Unless you have the time to be calling every month and running in circles I'd saying look for other insurance , many other brokers who actually help."
We responded:
"Hey Violeta, we're sorry to hear you didn't have the best experience. Let me know when you have some time to chat and we'd be happy to help address your issue."
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Richard Smyth

April 28, 2024

5  out of  5
rating by Richard Smyth
"My Car Insurance Co."
We responded:
"Thanks Richard!"
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Julianne Mate

February 18, 2024

5  out of  5
rating by Julianne Mate
"Jack genuinely cares, and everyone in the office is awesome!"
We responded:
"Thank you, we appreciate the review!"
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Janey Rife

February 15, 2024

5  out of  5
rating by Janey Rife
"Open on Saturday when I desperately needed an Insurance policy. Jeanette was very helpful, knowledgeable, and friendly. I had my coverage secured in less than 20 minutes, at a great price. You can't go wrong with Jack Hamblets State Farm office!"
We responded:
"Thanks Janey"
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Abby J

December 12, 2023

5  out of  5
rating by Abby J
"Suki Lopez went above and beyond. She provided an extremely lovely car insurance experience! It sounds difficult to do, but she made it easy with her bubbly energy and more than helpful information!!! She answered every single question, and then some! I couldn’t be happier after doing something that is normally very stressful! Thank you Suki!"
We responded:
"Thanks Abby, Suki really cares that our neighbors are well informed and have a great experience evaluating their car insurance options. Appreciate the kind words."
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Audrey Gray

October 24, 2023

5  out of  5
rating by Audrey Gray
"Easy and amicable. Saving over $1000 a year bundling and changing my car insurance from Geico."
We responded:
"Thanks Audrey! Great chatting with you and thank you for the review. "
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JP V

August 22, 2023

5  out of  5
rating by JP V
"The customer service is amazing, I spoke with Suki and she was fantastic. Very personable and explained everything to me. This is my second time getting a quote from them and it’s very low pressure."
We responded:
"Thank you, we think Suki is fantastic as well! Glad you had a great experience getting your insurance quote. I always think Suki treats customers like family. Thanks for the kind words."
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Alberto Lopez

July 9, 2023

5  out of  5
rating by Alberto Lopez
"Buen servicio"
We responded:
"Gracias Alberto!"
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Ginger Mate

July 6, 2023

5  out of  5
rating by Ginger Mate
"State Farm is great insurance, and Jack Hamblet is one of those agents who really works to make sure your coverage is exactly what you need and want. The first thing he did for us was go over our policies and tweak a few things so we have better coverage for less cost. I have called several times with questions or issues, and if Jack is not in he gets back with me quickly, and answers my question or gets my issue resolved. I highly recommend Jack and his associates! Great service! I just called the office with a question and spoke to Suki. She was great! She checked my policy and answered all of my questions. Great friendly service!"
We responded:
"Morning Ginger, thank you for the kind words!"
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Roxanne Barela

June 14, 2023

5  out of  5
rating by Roxanne Barela
"Jack is a wonderful agent. He’s always willing to go the extra mile for his clients. I highly recommend him!"
We responded:
"Thanks Roxanne, We really appreciate the kind words! "
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Randy Mate

May 21, 2023

5  out of  5
rating by Randy Mate
"I think Jack is the best insurance agent in the state!!!"
We responded:
"Thanks Randy!"
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Suleica Lopez

May 19, 2023

5  out of  5
rating by Suleica Lopez
"This Agency is Amazing!!!!!"
We responded:
"Thanks Suleica, we think you're amazing too!"
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Bridget Cuddy

May 16, 2023

5  out of  5
rating by Bridget Cuddy
"Great insurance with a friendly, knowledgeable, and helpful agent!"
We responded:
"Thanks Bridget!"
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Weston Mate

May 16, 2023

5  out of  5
rating by Weston Mate
"Fantastic staff, great agent, very accommodating."
We responded:
"Thanks Weston!"
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Adrian Parra

May 16, 2023

3  out of  5
rating by Adrian Parra
"Don't answer text and don't complete process when you call. Hours are off on the website."
We responded:
"Hi Adrian sorry you had a bad experience, can we give you a call and resole your issue?"