This office appears to be incompetent. I received a letter saying that I "requested" to cancel my insurance on a recently purchased vehicle. This could not be further from the truth, as I had cancelled the insurance for another vehicle I no longer own. Jack's office stated in the letter that the cancellation was made in March 2025; however, I received emails from Jack's office in April 2025 about my new vehicle insurance. Dealing with Jack and his team is extremely difficult and is a constant chore to get things completed or corrected. I am switching agents ASAP.

Please change hours of service on internet. Shows you are open Saturday. You weren't

Rebecca Rebecca Rebecca! Where do I start…….Your customer service and wiliness to help is beyond appreciated. Thank you so much for being an exceptional person. She exceeded my expectation for getting on my auto quote. Got me set up, explained everything to me!!! Any upper management reading this SHE IS HER!!!!! And deserves a huge raise! Please treat her right because she’s an amazing human 10/10000000!